Privacy Policy

Your privacy and how we handle your data are of the utmost importance to us, so we adhere to strict guidelines about how we gather and use your personal information.

 

During your visit to our website and talking to our advisers we collect certain personal details from you to allow us to deal with your enquiry and provide the best possible service.

 

Information We Collect:

 

  • If you enter your personal details on our website, we’ll ask for your name, address, telephone numbers and email address.
  • Some parts of our website use cookies, these monitor the pages you use to help us provide a better online experience.

 

How We Use This Information:

 

  • It will be used to provide information products and services you have requested.
  • Quality assurance monitoring.
  • Administration of business activities and internal record keeping

 

Third Party Companies:

 

We do not sell your enquiry information to third party companies.  In the processing of your order with Keswick Superglaze Ltd we may need to give information to a third party company in line with government regulations.  We’ve have taken steps to ensure that these companies have the same high level of data protection as we do.

 

Cookies:

 

Similar to other websites, this website utilises a standard technology called “cookies” which collect information about how this website is used.  Cookies on this site do not hold any personal or identifiable data.

 

Customer Reviews:

 

By uploading text or images to our Customer Review section you are agreeing that we may use both text and images as part of our Customer Review section of this website.

 

Security:

 

We employ security measures to protect the information provided by you from access by unauthorised person and against unlawful processing, accidental loss, destruction or damage.

 

Your Rights:

 

You may ask us to make changes to the information provided by you and or held about you, to ensure that it is accurate and up to date.  You may also request that we cease from processing your personal information and that we delete your data from our database or records.

 

We will only perform the activities outlined above to the extent that such activities will not compromise privacy, security or any other legal interests.

 

Contact:

 

Any questions, comments and requests regarding this privacy policy should be addressed to

Kim McKie, Data Protection Officer, Keswick Superglaze Ltd, Superglaze House, Penrith Road, Keswick, Cumbria, CA12 4JP

kim@keswicksuperglaze.co.uk